SUPPORT

We're here to help

Run into an issue with TailTalk, or want to share feedback? We'd love to hear from you.

FAQ

TailTalk offers probabilistic pet emotion recognition, possible intents, and interaction suggestions. It is not a word-for-word translation of pet language, and it cannot make medical diagnoses.

Recording won't start

Check TailTalk's microphone permission under iPhone Settings. You can also use a sample clip during the analysis flow to experience the full feature.

Restore or manage subscriptions

Choose Restore Purchase on TailTalk's Profile tab, or open the system subscription management page to view, change, or cancel your subscription.

Health & unusual behavior

If your pet shows persistent, worsening, or urgent symptoms, contact a local licensed veterinarian or an emergency animal hospital right away. TailTalk can only help you record observation cues.

Contact support

Please include your device model, iOS version, the steps where the issue occurs, and any screenshots that do not contain sensitive information.

support@tailtalk.app